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Find an answer, or leave a note for the support team.
What can we help with?
Your draft and order details stay right where you left them.
Can I preview before paying?
Yes. Create and inspect your protected preview first. You only unlock the full PDF when you pay or use credits.
Is this a real bank statement?
No. Folio generates synthetic sample activity for demos, training, and testing. Every PDF is clearly identified as a sample.
How do payments work here?
Checkout uses the Folio sandbox payment path. Simulate confirmation locally; production uses verified provider webhooks.
Where is my information saved?
Your drafts, previews, and entitlements live in your authenticated Folio workspace — not only in the browser.